Shipping policy

Climbing hold orders generally take about 2-4 business days to make and ship out.

Hardware only orders will ship out in 1-2 business days.

Almost all orders are sent via Chit Chats and then follow different paths depending on your country:

USA: Orders are dropped off at a local Chit Chats drop off point here in Canada. Chit Chats then takes the packages to Niagara Falls, NY and the package then ships via USPS from there. Shipping varies to the USA depending on your location but most orders are around 2 weeks from shipping.

Canada: Orders are dropped off at a local Chit Chats drop off point here in Nova Scotia and then are taken to Canada Post for the remainder of the shipping. Since we are on the East coast, shipping varies from a few days to a week or even two if you're on the West coast.

All shipping times are just estimates and not guarantees. Shipping time can be affected by a lot of things, such as COVID restrictions, busy mail times (often around the holidays), etc.